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ISO 9001:2015

international standard that specifies requirements for a quality management system (QMS)
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ISO 9001:2015

ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organisation’s purpose and strategic direction (ISO9001:2015).

Seven Quality Management Principles behind ISO9001 requirements

  • QMP1 – Customer Focus
  • QMP2 – Leadership Importance of Top Management
  • QMP3 – Engagement of People
  • QMP4 – The Process Approach
  • QMP5 – Improvement
  • QMP6 – Evidence-based decision making
  • QMP7 – Relationship Management


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